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Securematics Process

At Securematics, our objective is to attain highest level of customer satisfaction for every transaction and in doing so; our processes are well organized and simplified for our partners. Our Partners deal with a dedicated point of contact - their ‘Account Manager’ who is well supported by special teams from different departments and assists the customer in every step of the process. Combinations of all the resources work towards a common objective of attaining the highest level of customer satisfaction and maximize partner profitability.

Securematic Process - dedicated account manager

Business Process Integration for Superior Customer Service

Shipping Dept.

  • FREE Shipping on qualified orders
  • Expedited shipping Arrangements
  • Tracking information to customers

Order Management Dept

  • Dedicated OM resource for Quick Order Processing
  • Close Coordination with Vendor OM dept
  • Accurate Pricing

Credit Management Dept.

  • Quick Account set-up
  • Variety of Credit Options
  • Large credit lines
  • Multiple flooring options

Accounting Dept

  • Dedicated Accounting Resource
  • Major Credit Cards Accepted
  • Accurate Invoicing

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