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| SonicWALL Products > SonicWALL Firewall Support |
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SonicWALL Firewall 24x7 Support Annual License
Customers with mission-critical network requirements cannot afford downtime. SonicWALL Support 24X7 is an annual service that offers:
Advanced-exchange replacement of defective hardware
Telephone or web-based support, 24X7
Enhanced escalation for high-priority problems
Access to SonicWALL's electronic support
All software and firmware updates and upgrades
List Price:
24x7 Support TELE3/TZ/TZX/SP (S-01-SSC-3513)
24x7 Support SOHO3 (10 or 25 user) (S-01-SSC-3514)
24x7 Support SOHO3 (50 user or UL) (S-01-SSC-3515)
24x7 Support PRO 100 (S-01-SSC-3516)
24x7 Support PRO 230/200 (S-01-SSC-3517
24x7 Support PRO 330/300 (S-01-SSC-3518)
24x7 Support PRO 3060 (S-01-SSC-3061)
24x7 Support PRO 4060 (S-01-SSC-3063)
24x7 Support GX 250 (S-01-SSC-3519)
24x7 Support GX 650 (S-01-SSC-3520)
Please Call 1-888-746-6700 for more information.
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SonicWALL Firewall 8x5 Support Annual License
Designed for customers who need advanced technical support and the additional benefits of on-going software and firmware updates, SonicWALL Support 8X5 is an annual service that includes:
Advanced-exchange replacement of defective hardware
Telephone or web-based support during local business hours
Access to SonicWALL's electronic support tools
All software and firmware updates and upgrades
List Price:
8x5 Support TELE3/TZ/TZX/SP (S-01-SSC-3500)
8x5 Support SOHO3 (10 or 25 user) (S-01-SSC-3501)
8x5 Support SOHO3 (50 user or UL) (S-01-SSC-3502)
8x5 Support PRO 100 (S-01-SSC-3503)
8x5 Support PRO 230/200 (S-01-SSC-3504
8x5 Support PRO 330/300 (S-01-SSC-3505)
8x5 Support PRO 3060 (S-01-SSC-3060)
8x5 Support PRO 4060 (S-01-SSC-3062)
8x5 Support GX 250 (S-01-SSC-3506)
8x5 Support GX 650 (S-01-SSC-3507)
Please Call 1-888-746-6700 for more information.
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SonicOS Enhanced 2.0 Upgrade for PRO 3060 with 8x5 Support and Implementation Services
The SonicWALL SonicOS Enhanced with 8x5 Support Upgrade for SonicWALL PRO 3060 extends the feature set on the PRO 3060 to include support for six fully configurable Ethernet ports, up to 1,000 site-to-site VPN policies and hardware fail-over as well as a full suite of powerful features such as object-based management, WAN ISP fail-over, load balancing, multiple interface per security zone, multiple configurable interfaces, policy-based NAT and additional VPN enhancements. Also included with this upgrade are one year of 8x5 support and 90 days of SonicWALL's Implementation Consulting Service.
List Price:
Support Upgrade (S-01-SSC-5375)
Please Call 1-888-746-6700 for more information.
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SonicWALL Implementation Service
Telephone-based consulting service that provides customized set-up and configuration of SonicWALL products. Includes initial consultation, implementation and documentation.
List Price:
Support Upgrade (S-01-SSC-5590)
Please Call 1-888-746-6700 for more information.
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SonicWALL VPN Interoperability Service
Telephone-based consulting service that provides customized VPN setup and configuration for SonicWALL and qualified third-party devices, including VPN implementation, configuration and tuning. Includes initial consultation, implementation and documentation.
List Price:
Support Upgrade (S-01-SSC-5591)
Please Call 1-888-746-6700 for more information.
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SonicWALL VPN Interoperability Service
Telephone-based consulting service that provides customized SSL setup and configuration for SonicWALL and qualified third-party content switches, including SSL implementation, configuration and tuning. Includes initial consultation, implementation and documentation.
List Price:
Support Upgrade (S-01-SSC-5592)
Please Call 1-888-746-6700 for more information.
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SonicWALL GMS Preventive Maintenance Service
This telephone-based consulting service includes an initial consultation, quarterly Global Management System database maintenance based on a yearly subscription and documentation.
List Price:
Support Upgrade (S-01-SSC-5593)
Please Call 1-888-746-6700 for more information.
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SonicWALL Warranty Support
In addition to being extremely reliable, SonicWALL products are recognized for being easy to install, configure and manage. SonicWALL Warranty Support enhances these features with: |
- Advanced-exchange replacement of defective hardware
- 90 days of telephone or Web-based support for installation and configuration assistance during local business hours
- 90 days of software and firmware updates
- Access to SonicWALL's electronic support tools
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