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Warranty - All parts have manufacturer-specified warranties. For products found to be mishandled or altered, warranty will be void and products will be returned to sender in the same condition as received.

Shipping Damage - Notify us of shipping damage no longer than 2 days after receipt of damaged goods.

RMA - Products must be returned within 5 working days after receiving an RMA number. We ask that you return all original packaging, accessories, and manuals along with the item(s). RMA numbers must be clearly printed or labeled on the outside of each package being returned. Properly package all returns to prevent damage during shipping. Improper packaging may result in physical damage and will VOID warranty.
 
Telephone:
Toll Free: 1-888-746-6700
Local Area: 1-408-970-8566
Fax: 1-408-970-9310
Email: salesinfo@securematics.com 		Shipping Address:
Securematics, Inc.
3100 De La Cruz Blvd. Suite 100
Santa Clara, CA 95054
 
RMA form to be completed by the reseller only
Reseller Company Name:*
First Name:*
Last Name:*
Invoice Date:* Calendar
Invoice Number:*
Email Address:*
Phone Number:*
Manufacturer:
Model Number(s)*
Serial Number(s):*
Reason for return:*
Have you contacted Technical support to resolve the problem? Yes No
Is the Product sealed or open? Sealed Open
Has the Product Code been registered?  Yes No
* = Required

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