Customer Centric: Based on the fundamental platform of personalized relationship building, we at Securematics, handle every customer with utmost personal care. Our knowledgeable service staff guide customers at every step by providing them with customized services and helping them choose the right products to match specific business needs.
Inventory: With our singular focus on network security and strong understanding of security trends, we maintain a well managed inventory of security products and conduct prompt drop-shipment arrangement with vendors for timely delivery.
Credit / Financials: Credit lines and finances play a very essential role in any business and with the rapid growth in Network Security business; Securematics understands the urgency and the need for customers to possess a solid credit line. Securematics offers a myriad of credit options to suit a diverse customer base and to fit specific customer needs. Securematics has an adept credit service department that delivers approvals on new applications within 24 hours. The range of services include: open account terms, flooring options, direct billing, escrow accounts, electronic funds transfer, standby letter of credit and COD
Pre-sales support: Securematics offers free pre-sales support to help security solution providers design secure network configurations and leverage features offered through the product. When customers need technical assistance to close key opportunities, Securematics can help the reseller partner sell a comprehensive security solution to their customer, by remotely mediating and providing assistance through conference calls or another medium of choice.
Securematics provides products, services, and information to authorized resellers regarding computer networks and prevention of virtual intrusions of computer networks.
Demand Generation: Securematics helps reseller partners generate interest and educate the end-users by delivering cost effective programs. Programs that allow end-users to get educated on various security product features.
Demand Generation Services are designed to help resellers reach out to new customers, infiltrate new markets and strengthen relationships with current customers. SecureSmart: Knowing is believing. To generate interest and learn about various security products, Securematics offers the SecureSmart program that can be used for customers or for the employees. SecureSmart is an applied product learning workshop conducted over the web to educate potential technology deployment engineers on the various security product features. The program helps bridge the gap between knowing and learning. SecureSmart helps in kindling product interest and providing in-depth knowledge and helps understand the need and the use of the various security products during deployment. Typical sessions range between 2-3 hours, are instructor led and have small class sizes, with no more than 2-4 students per session. At the end of the session a completion certificate is awarded and Securematics will be happy to include any promotional collateral or vouchers that resellers might wish to deliver along with the certificate to their clients. SecureSocials: Learning becomes fun when learning is combined with fun! SecureSocials is our ingenious program that helps resellers integrate learning sessions within entertaining events. A certified engineer/instructor is sent to the site of the event to train on select solutions.
Services on demand: Securematics provides the resellers to choose from a selection of value additional service resources, such as the SecureConfig and SecurePro programs. To address the growing security needs for their customers, these programs help customers through initial configuration setup and or give them a chance to learn onsite.
Security services are provided to help resellers benefit from additional resources, while keeping costs under control. SecureConfig Services: SecureConfig is a specialized remote configuration service offered to help resellers with remote deployment capabilities. It can be availed when it is cost prohibitive to send an onsite engineer. These services are offered from our head offices in Santa Clara and can be used for specific appliances only. SecurePro Services: Securematics security professionals are available on a need-come, need-serve basis for special projects. A Securematics vendor certified engineer will be sent onsite to troubleshoot and answer all questions.
Securematics provides advice in connection with the selection of products, assisting authorized resellers in their design of solutions for their customers.
E-commerce: Securematics E-commerce provides the resellers with the ability to focus on their services, while offloading the delivery and fulfillment aspects to Securematics. The ease of use will benefit the resellers as well as their customers.
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